Can I change or cancel my order?
You can’t cancel or change your order. If you regret your order, you need to return it. It’s entirely free. Just use the return label you’ve received in your packet.
Do I need to have Lunar to purchase something in your webshop?
If you want to purchase the cool Lunar merch you need to have Lunar. Luckily, it’s super easy for you to get it. All you need to do is to download the best banking app in Denmark and sign up for free. It’s entirely non-bidding and you can easily try Lunar without leaving your old bank.
How do I make a purchase in Lunar Store?
With Lunar Store, clicking home cool merch has never been easier. Find the Lunar merch you’d like to buy. Choose color and size if needed. Press “Buy” and the merch is put in your shopping basket. Continue to checkout. Here, all you need to do is to enter your phon
I have a discount code. How do I use it?
If you have a discontcode, all you need to do is enter it in the checkout. And voila! It’ll be deducted from the purchasing amount in Lunar Store.
I’ve got a question for my purchase or the merch in Lunar Store. How do I get in touch with you?
Our customer support team is here to help you and answer any questions. You can call us from 9 a.m. to 11 p.m. on weekdays and from 10 a.m. to 17 a.m. on weekends. Use the phone number +45 70 60 54 54. You can also write us a mail on firstname.lastname@example.org.
The item or size I wanted is sold out. Will it come back in stock?
We’ll regularly get new items and sizes back in stock - and maybe it’ll apply for what you need. Therefore, you should keep an eye on our website.